PRIVACY POLICY

At CASPOL, safeguarding our Users’ privacy is of paramount importance. Hence, Users of the website www.windowsactuators.com benefit from high standards of privacy protection. CASPOL, as the data controller, ensures the security of all information provided by Users.

This Privacy Policy is designed to inform Users about their rights and obligations regarding the processing of personal data, particularly in light of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”), relating to the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. By presenting the legal grounds for processing personal data shared by Users of www.windowsactuators.com (the “Service”), this document explains how such data is collected, processed, and protected, as well as what rights Users have in this regard. A User is any natural person whose personal data is processed in connection with their use of the Service or the electronic services available through the Service.

I. DATA CONTROLLER

The controller of the personal data made available by Users via the www.windowsactuators.com Service is:

CASPOL
40-384 Katowice, ul. Ks Bpa Bednorza 2a-6, Poland
NIP (Tax ID): 6271018050
(hereinafter referred to as the “Administrator”)

II. USER CONSENT

Consent to Data Processing
By using the www.windowsactuators.com Service, the User accepts that the Administrator may collect and use their personal data in accordance with this Privacy Policy. In most cases, personal data is processed based on the User’s consent; in certain situations outlined in this document, it may also be processed under the Administrator’s legitimate interests.
Withdrawal of Consent
The User has the right to withdraw previously granted consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of such consent before its withdrawal.
Acceptance of Changes
Should this Privacy Policy change, and the User continues to use the Service, such continued use will be deemed acceptance of the new terms of the Privacy Policy.

III. PERSONAL DATA PROCESSED BY THE ADMINISTRATOR

1. Method of Collecting Personal Data

The Administrator collects personal data directly from the User via the Service. This typically occurs when the User fills out the contact form available on the Service, thereby sending a message to the Administrator.

Providing personal data via the contact form is voluntary.

2. Types of Personal Data

Through the Service, the Administrator may collect the following personal data about the User:

First name and last name
Email address
Phone number
Message content

IV. PURPOSES OF PERSONAL DATA PROCESSING

How the Administrator processes a User’s data depends on how the User interacts with the Service and its available features. The Administrator processes personal data for the following purposes:

Communication with the User
The Administrator uses the User’s personal data to communicate in a personalized manner. Such communication may include information about offered products or services, data security, network updates, reminders, and suggestions of relevant offers from the Administrator or its partners. Communication also involves customer service, including assistance with technical issues and response to complaints or claims.
Presenting Commercial Offers by Electronic Means
The data provided by the User via the contact form may be used for marketing communication conducted by the Administrator, particularly for presenting commercial offers to the User by electronic means.
Presenting Commercial Offers by Telephone
The data provided by the User via the contact form may also be used for marketing communication conducted by the Administrator, specifically to present commercial offers during telephone contact.
Allowing the Submission of Comments or Opinions
The Administrator processes the User’s personal data to enable the User to submit comments or reviews regarding the Administrator’s (or its partners’) activities, products, or services.

Moreover, the Administrator may process the personal data provided in the contact form for the following additional purposes:

To conclude and perform a potential contract between the User and the Administrator, and to handle customer service, pursuant to Article 6(1)(b) GDPR;
For financial settlements with the User who is a customer of the Administrator, arising from the performance of any contract between the parties, and for possible claims against the User, under the Administrator’s legitimate interest pursuant to Article 6(1)(f) GDPR, as well as to fulfill the Administrator’s legal obligations towards tax authorities under separate regulations, pursuant to Article 6(1)(c) GDPR;
For the Administrator’s marketing activities, under its legitimate interest within the meaning of Article 6(1)(f) GDPR, and in accordance with the User’s statements of will concerning marketing communication made to the Administrator. Any consents given for marketing communication (e.g., for receiving commercial information electronically or for telephone contact for direct marketing purposes) may be withdrawn at any time, without affecting the lawfulness of any processing carried out prior to withdrawal;
To fulfill the Administrator’s legal obligations towards the User, as set out in the GDPR (Article 6(1)(c) GDPR).

V. DISCLOSURE OF PERSONAL DATA

The User’s personal data may be transferred or made available to the following categories of recipients:

Entities cooperating with the Administrator in providing services.

VI. USER RIGHTS

1. User’s Rights

At any stage of data processing, the User has a number of rights enabling them to:

Access their personal data,
Verify the accuracy of data processing,
Correct or update their data,
Object to processing,
Request the erasure of data,
Restrict processing,
Obtain data portability.

To exercise any of these rights, the User should contact the Administrator at:

CASPOL
40-384 Katowice, ul. Ks Bpa Bednorza 2a-6, Poland
Email: biuro@caspol.pl

2. Right to Lodge a Complaint with a Supervisory Authority

If a User’s personal data is processed by the Administrator, the User has the right to lodge a complaint with the supervisory authority responsible for data protection matters (the President of the Personal Data Protection Office in Poland).

VII. COOKIES

Use of Cookies
While using the Service, small text files called “cookies” are stored on the User’s device. These files contain information such as the User’s IP address, the name of the website they originate from, the duration of storage on the User’s device, recorded parameters and statistics, and a unique identifier. Cookies are sent to the Service’s server via the User’s web browser. They are used for:
- Maintaining technical correctness and continuity of the session between the Service’s server and the User’s device,
- Optimizing the User’s experience on the Service’s web pages and adjusting how they display on the User’s device,
- Ensuring secure use of the Service,
- Gathering visit statistics to improve the structure and content of the Service,
- Displaying advertising content suited to the User’s preferences.
The Service uses two types of cookies: “session” cookies and “permanent” cookies.
- Session Cookies: Automatically deleted from the User’s device after logging out of the Service, leaving the Service’s web pages, or closing the web browser.
- Permanent Cookies: Stored on the User’s device for a period defined by the cookie’s parameters or until manually deleted by the User. Permanent cookies are installed only with the User’s consent.
User’s Control over Cookies
- Web browsers typically accept cookies by default. Each User may change their cookie settings at any time so that the browser automatically blocks cookies or informs the User before storing them on their device. Detailed information about controlling cookies is available in the settings of the User’s web browser.
- Restricting cookie storage may affect the correct operation and continuity of services provided through the Service.
- Cookies installed on a User’s device may be used by advertisers or business partners cooperating with the Administrator.
- Cookies can be considered personal data only when combined with other identifying information provided by the User while using the Service.
- Only the Administrator has access to cookies processed by the Service’s server.
- If the User does not consent to the storage and receipt of cookies, they can change the rules regarding cookies in their web browser settings.

VIII. OTHER IMPORTANT INFORMATION

1. Security of Personal Data

The Administrator employs appropriate measures to ensure the security of the User’s personal data. These measures include systems and procedures that protect data from unauthorized access or disclosure. Additionally, the Administrator’s systems and processes are regularly monitored for potential threats. Personal data collected by the Administrator is stored on secured computer systems with strictly limited access.

2. Retention of Personal Data

The duration of personal data storage depends on the purposes for which it is processed. The Administrator retains personal data for as long as necessary to achieve the specified objectives, i.e., throughout the period of the Administrator’s business operations. After this period, data may be processed only for the purpose of pursuing claims arising from the relationship between the parties until such claims are finally resolved by legal means.

3. Changes to the Privacy Policy

To keep this Privacy Policy updated and ensure compliance with applicable laws, its content may be modified over time. If any changes are made, the “last updated” date of this Privacy Policy will also be updated. For current information on personal data protection, Users are encouraged to review this Privacy Policy regularly.

4. Contact Information

For any inquiries regarding this Privacy Policy, Users may contact the Administrator: